Privacy Policy

When you use our website, enquiry forms, booking forms, WhatsApp buttons, call buttons, location search, or property pages, we may collect details such as your name, phone number, email address, preferred area, visit date and time, check-in and check-out dates, stay type, gender preference for PG enquiries, selected property, rent or budget preference, token amount, payment status, and any message or requirement you submit.

We may also collect technical information such as browser type, device type, pages visited, referral source, approximate location based on your search, and website usage data through analytics tools.

We use your information to respond to enquiries, arrange property visits, check room or unit availability, create booking requests, coordinate move-in support, send property options, manage tenant or guest communication, process token or payment requests, and improve our website experience.

We may also use submitted details to update lead records in property management systems such as RentOk and to communicate with you by phone, WhatsApp, SMS, or email regarding your accommodation requirement.

Our website uses Google Maps and related location search services to help users search areas, landmarks, offices, business hubs, and nearby properties. When you search a location, the search text may be sent to location service providers to return map predictions, geocoding results, distances, and nearby property suggestions.

We do not use your precise device location unless you choose to use a current-location feature and your browser asks for permission.

If you submit a booking request or token amount, the details may be used to generate payment links, payment receipts, booking status, dues, and follow-up communication. Payment processing may be handled by third-party payment or property management platforms. PG in Thane does not store full card, UPI, or banking credentials on this website.

We may share relevant enquiry, booking, tenant, guest, and payment-related details with internal PG in Thane team members, property owners, property managers, RentOk or similar property management platforms, payment processors, email service providers, WhatsApp communication tools, analytics providers, and technology vendors required to operate the website and services.

We do not sell your personal information to unrelated third parties.

Our website may use cookies, local storage, session storage, analytics scripts, and performance tools to remember search choices, recently viewed properties, compare selections, form state, and to understand website performance. You can control cookies through your browser settings, but some features may not work properly if cookies or storage are disabled.

We take reasonable technical and organizational steps to protect submitted information from unauthorized access, misuse, alteration, or loss. However, no website, internet transmission, or electronic storage method can be guaranteed as completely secure.

We retain enquiry, lead, booking, payment, and communication records for as long as needed to provide services, manage business operations, comply with legal or accounting requirements, resolve disputes, and maintain property management records.

You may contact us to request correction or deletion of your personal information, subject to applicable legal, business, accounting, and property management obligations. You may also ask us to stop promotional follow-ups, though we may still contact you regarding active enquiries, visits, bookings, payments, or stays.

Our website may link to Google Maps, WhatsApp, payment pages, RentOk, Vercel-hosted pages, property photos, and other third-party services. Their privacy practices are governed by their own policies, and we recommend reviewing them when using those services.

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, or legal requirements. The latest version will be available on this page with the updated date.